Updated: Nov 9, 2019
Here are 8 things no one tells you about dealing with tenants who default on their rent and how to ensure your rental property cash flow is not affected in the long term.
Owning a rental or buy-to-let property is a great way for one to earn some passive income. Buying a place worth hundreds of thousands is a pretty big commitment, and therefore, it’s crucial to get a tenant as soon as possible so that you can pay your mortgages. If you’re lucky enough, you’ll find a steady tenant who pays their dues on time each month. However, that’s not always the case.
Most tenancy horror stories start off with delayed payments – which is usually the first sign that all may not be that smooth anymore. Rental payments may eventually stop coming in and the tenant would most likely refuse to respond to messages or would be contactable.
However angry this may make you, refrain from taking matters into your own hands – this includes breaking in and claiming possession of the property on your own without making any report or taking any legal steps. Loud or physical threats that involve any weapons (or even your fists) is also a no-no. You could potentially get sued by the tenant for these ‘self-help’ measures.
So, what can you do? We have outlined the precautions you can take before tenancy and solutions upon encountering tenancy issues.
1. Screen through tenants carefully
Get to know your future tenant better, for example, where they work. If this question is evaded or the tenant’s answer seems suspicious, it may not be worth renting to them. If the tenant tries their best to negotiate for a lower deposit with the promise of paying the remaining deposit amount only after they move in, stop the transaction immediately and move on to the next potential tenant. If you’re using a real estate negotiator, request for them to get all of the above information ahead of time.
TIP: Only rent out fully furnished properties as this would narrow down the scope of tenants automatically, thus attracting more quality tenants.
2. Prepare a proper Tenancy Agreement
The landlord-tenant relationship is a contractual one, so be sure to have an airtight Tenancy Agreement that clearly outlines the rent amount, the duration, the limitations and remedies. As it is a legally binding document, get a copy from your real estate negotiator and have them run through the agreement with you. Make sure to include a clause stating that if the tenant is late with rental payments, you have the right to take action.
TIP: Add in a clause which allows you as the landlord entry for inspection and repairs and to bring other people around to view the property near the end of tenant’s tenancy.
Now, let’s look at what you can do if your tenant has refused/failed to pay rent.
3. Be nice and negotiate on alternatives
Instead of starting with threatening remarks, you should calmly explain your side of the story to the tenant – like your mortgage responsibilities. This emotional plea may not work with all tenants but if it does, the tenant may agree to move out with no hostilities. The loss of a few months’ rent is better than housing a defaulting tenant who refuses to budge. You can then move on and seek out a new tenant. Since the purpose is to quickly move on, you can cut your losses and offer a small discount on the amount owed, just to get them to settle the bill.
Alternatively, if the tenant is a long-term one, you can offer a revised payment structure to accommodate their current financial difficulty/emergency. It could be a matter of shifting the payment due date to accommodate their temporary cash flow issues, or a bulk payment every 3 months.
4. Enforce the Tenancy Agreement
Assuming that your ‘being nice’ method above did not work, you can start the eviction process by relying on the Tenancy Agreement and highlighting the following to your tenant – the termination clause. Usually, this gives the tenant at least 30 days to comply. There are also Tenancy Agreements which have provision for you to terminate the agreement if the rental is not paid by a certain date.
5. Issue a letter of demand
If a dispute ever goes into court, you need to ensure that the notice given to the tenant could be proved (in court) that it was already delivered. You can do this by issuing a letter of demand which is basically a warning letter stating that the landlord has the right to pursue legal action if the tenant is still refusing to pay their outstanding rentals.
Getting a lawyer and paying them a fee to handle this matter would save you a lot of time and hassle. They will usually get the details about the breach committed from you and issue a notification which will detail the actions to be taken if the tenant fails to vacate the property in a reasonable period of time.